Hi-tech Equipment Spare Parts
With the intense competition, Hi-Tech corporations' primary profit point has been shifting from product sale to after service, while the speed of after service and customer satisfaction always depends on spare parts delivery speed. Asia-Pacific region, especially China turns into the world manufacturing center, vendors wish to get better spare parts logistic. As they wish, HMG is capable of establishing spare logistic center, ensuring the safe deposit management, dispatching components, and a 2 to 4 hours delivery service.
Service:
- Transport, air and sea freight forwarding, customs brokerage,insurance agency
- Warehouse and inventory management, including warehouse receipt,storage, issue, pick and pack, stock take, cycle count
- Inbound shipments receiving for international,domestic or special bonded area, such as Free Trade Zone, Export Processing Zone,Bonded Logistics Park or Center,Bonded Warranty Warehouse and Public Bonded Warehouse.
- Outbound pick up and delivery for shipments
- Expedited parts delivery
- Package Supplies
- 7 days x 24 hours services
- Return Materials Authorization (RMA) process
- Reverse logistics
- Quality Activities
- Provide continuous improvement solution for the issues
- Professional pre-classification with tailor-made HS code database
- Delivery first and declaration later in Wuxi EPZ
- 7/24 on call support
- In-house support
- Management report
- Spare parts logistics solution consultant
- Web-based Inventory and GPS Tracking
- Tailor-made interface with customer's SAP and ERP
- Within 1 hour expedited parts delivery to end-user customer or field engineer in Wuxi EPZ
- Offer expedited parts delivery in the timeframe of your choice
- New & Unused Material
- Customer Paid Repair Material
- Defective Material for purposes of Repair, Failure Analysis or Warranty Recovery
- Parts purging and scrapping process
- Manage ECN/DCN
- Quality Verification
- S/N control for some specific parts
Last Updated 04/16/2007
